Shipping policy

Shipping Policy

Thank you for shopping with Haven & Order! We are committed to getting your order to you safely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days. Processing time is separate from shipping transit time.

Standard Shipping

Standard shipping is FREE on all orders.

Estimated delivery time is 5–11 business days after your order has been processed.

Express Shipping

Express shipping is available for $15.00.

Estimated delivery time is 1–2 business days after your order has been processed.

Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Shipping Delays

If your order is delayed or the tracking information has not updated, please allow additional time for the carrier to process the shipment. If you have concerns about your order, contact us at hello@havenandorder.shop

Incorrect Shipping Information

Please make sure your shipping information is accurate before completing your purchase. If an order is returned because of an incorrect or incomplete shipping address provided by the customer, additional shipping costs may apply.

Questions

If you have any questions about shipping, please contact us at:

Email: hello@havenandorder.shop